FREQUENTLY
ASKED QUESTIONS
STEP 1
What you’ll find in your box:
1. Your O-BOY
2. A card with several QR codes
3. A charger
STEP 2
Charge your watch:
1. Plug the charger to a USB-C port
2. Slide the charger between the watch and the cushion (loosen up the bracelet if needed). Alternatively, put the watch with the screen facing down and place the charger on the back of the watch.
3. Click on the button for 1 second, the charging screen will appear 5 seconds after the time screen
4. When charging, the lightning bolt should appear!
STEP 3
Download the app:
1. Scan the QR code for your smartphone – iOS or Android
2. Follow the instructions
STEP 1
Create your account:
1. Open the app
2. Enter your email address – you will receive a Magic Link in your inbox
3. Click on the link to log in, no need for passwords!
STEP 2
Fill out your basic information:
1. Fill out your personal information
2. Fill out your phone number
3. Select your country
STEP 3
Complete your profile:
1. Select the sports you might use your O-BOY for
2. Configure your payement information to make purchasing packs easier for later
3. You can also skip that step at this point and fill it out during check out
STEP 1
Pair your watch:
To configure your watch and the services, you need to pair your device:
1. If not done already, turn the Bluetooth on your smartphone
2. Go in the “Devices” tab
3. Tap “Search for devices”
4. Once your device appears, click on “link”
5. If the device is properly connected a green banner should appear at the top of the screen
STEP 1
GETME:
1. On the GetMe service, click on the cart icon
2. Select the pack you want to purchase. This will be valid for one month (from the start date of your choice)
3. Select the date on which you want the validity of your pack to start
4. Proceed to the purchase by entering your payment info (or just validate it if you have already done so previously)
5. The updated credits will be displayed on your home screen
STEP 2
RESCUEME:
1. On the RescueMe service, click on the cart icon
2. Select the pack you want to purchase
3. Select the date on which you want the validity of your pack to start
4. Proceed to the purchase by entering your payment info (or just validate it if you have already done so previously)
5. The updated credits will be displayed on your home screen
STEP 3
TRACKME:
1. On the TrackMe service, click on the cart icon
2. Select the pack you want to purchase
3. Select the date on which you want the validity of your pack to start
4. Proceed to the purchase by entering your payment info (or just validate it if you have already done so previously)
5. The updated credits will be displayed on your home screen
GETME:STEP 1
CONTACTS:
1. Add your contacts manually or through your phone’s contacts
2. Activate the contact(s) you want to send your GetMe to (up to 4 contacts)
3. When you activate them, they will automatically receive a notification that they have been added as your emergency contact
4. These will remain active until you deactivate them (even after your trip)
GETME:STEP 2
MESSAGE:
1, If you want to write your own, activate the “custom” option and enter the text you want
2. To select one of the pre-composed messages, activate the “pre-composed” option, and pick a message
TRACKME:STEP 1
CONTACTS:
1. If you simply want to track your itinerary, select the “tracking only” option
2. If you want to send your location to someone, activate the existing contact(s) or add a new one (up to 4 contacts)
TRACKME:STEP 2
INTERVAL:
1. Select how often you want O-BOY to ping your location
GETME
Click on the red button 4 consecutive times, and wait one second until the GetMe screen appears.
Once activated, a GetMe cannot be stopped !
RESCUEME
Click on the red button 8 consecutive times until the RescueMe screen appears.
Once activated, a RescueMe can only be stopped by resetting the watch with a long push of 20 seconds. However, if the Rescue Teams are already en route, resetting the watch will not stop the RescueMe operation !
TRACKME
Press the button for 10 seconds until the TrackMe “on” screen appears
To stop tracking, press the button for 10 seconds until the TrackMe “off” screen appears
STEP 1
Some elements can prevent the satellite from picking up your O-BOY’s emission. This can
happen if you’re under hard surfaces (roof, cave), under water or if there is no clear skies (trees, canopy)
STEP 2
For the best signal, avoid bending over the watch, and even better, take the watch off your wrist and hold it by its strap, with the screen pointing skyward.
TESTIMONIALS
O-BOY'S
RESCUEME IS MY
REASSURANCE.
“When I hike, my O-BOY watch’s RESCUEME feature is my reassurance. Its insurance coverage for search and rescue, including helicopter aid, gives me the confidence to explore further.”